Got questions about roofing? We've got answers. Explore our FAQs below or contact us directly for personalized assistance.
General Questions
Do you offer free inspections?
Yes, we provide a comprehensive 27-point full home inspection at no cost and no obligation. We inspect your roof, gutters, siding, fascia, soffit, attic, foundation, and driveway — then deliver a detailed report with photos, findings, and recommendations.
How long does a roof replacement take?
Most residential roof replacements are completed in just one day. Larger or more complex projects may take 2-3 days. We always clean up thoroughly at the end of each day.
Do you help with insurance claims?
Absolutely. We have a dedicated team of insurance specialists who will advocate for you, meet with your adjuster, and ensure your claim covers all necessary damages.
What warranties do you offer?
As a GAF Master Elite® contractor, we can offer the Golden Pledge® Limited Warranty, which covers system for 50 years and workmanship for 25 years.
Are you licensed and insured?
Yes, we are fully licensed in Georgia, Tennessee, South Carolina, and Texas. We carry comprehensive liability and workers' compensation insurance for your protection.
Service Specific Questions
Residential Roofing
How much does a new roof cost in Atlanta?
The cost of a new residential roof in Atlanta typically ranges from $8,000 to $25,000 depending on the size of your home, the roofing material selected, and the complexity of the roof design. Capital City Roofing provides free, no-obligation estimates with transparent pricing and financing options including 0% interest plans.
How do I know if my roof needs to be replaced or just repaired?
Several factors determine whether a repair or replacement is the better investment. If your roof is over 20 years old, has widespread damage, or shows signs of structural issues like sagging or major water infiltration, replacement is typically recommended. For localized damage such as a few missing shingles or minor leaks, a professional repair is usually sufficient. Our certified inspectors provide honest, pressure-free assessments.
Commercial Roofing
What types of commercial roofing systems does Capital City Roofing install?
We install all major commercial roofing systems including TPO, EPDM, PVC, modified bitumen, built-up roofing (BUR), metal standing seam, R-panel, and insulated metal panels. Our commercial team evaluates your building's specific needs — roof traffic, chemical exposure, energy goals, and budget — to recommend the optimal system for your facility.
How often should a commercial roof be inspected?
We recommend bi-annual inspections in spring and fall, plus inspections after any significant storm event. Regular professional inspections can extend your commercial roof's service life by 10-15 years and reduce emergency repair costs by up to 70%. Our inspection program includes thermal imaging and drone surveys for comprehensive condition assessment.
Multi-Family Roofing
How does Capital City Roofing minimize disruption to residents during multi-family projects?
We use phased scheduling to roof one building or section at a time, maintaining parking access, walkways, and property aesthetics throughout. Residents receive advance notification via door hangers and management communications. Our crews perform daily cleanup and maintain strict safety protocols. In most cases, residents can remain in their units during roofing work.
Can we present a roofing proposal to our HOA board?
Absolutely. We regularly present to HOA boards and provide professional proposals with multiple material options, phased scheduling plans, budget comparisons, and warranty details. We've presented to over 500 HOA boards and understand the decision-making process for community associations.
Still Have Questions?
Our team of experts is happy to help. Give us a call or send a message for quick answers.
